The top rated solution for 360° Feedback

Create and run 360° Feedback assessments that help your employees to take action on personal development.
Rated 4.8* on Capterra and GetApp · Trusted by 3500+ organizations

NEW: The Complete Guide to 360° Feedback

Everything you need to choose the right platform, design the feedback process, and deliver a ton of value for your people and organization.

We care about your goals

We understand the challenges you face introducing new tools and processes. Our experts are here to help you every step of the way.

An easy to use feedback report

Feedback that's easy to use

The secret to 360° Feedback success? Feedback reports that are easy to understand and use. 

A customized feedback questionnaire

Customized to fit your organization

Use our best practice templates or customize the questionnaire and workflow to meet your needs.

Using an impact survey in Spidergap to review the ROI

A measurable ROI

Using our impact survey, you can demonstrate the return-on-investment (ROI) to your team.

Our feedback reports are different

When your employees receive their feedback, the areas that need most attention should be clear.

While many 360 tools have reports that are packed with numbers and graphs, we worked with 100s of HR directors, managers and employees to design reports that are easy to understand and use.

The result? Less confusion, more impact.

Screenshot of a Spidergap 360° Feedback report

Here's how it works


Find out if we're a good fit

Talk to us to find out if Spidergap is a good fit for your organization in just 10 minutes. If not, we’ll recommend an alternative.

Do a trial run

Your first 360° Feedback assessment is completely free!

Customize the feedback process

Use our best practice templates, or customize them to fit your organization. Our experts are always on hand to provide support when you need it.

Collect and use the 360° Feedback

It’s easy to monitor and manage the feedback process at any scale. Make sure participants get enough feedback, and then put it to use.

Review the impact

Use our impact survey to find out how useful the process was for participants. Demonstrate the return-on-investment to your team.
of participants find the feedback process useful

We'll help you to measure the impact for your organization.

See it in action

Our 90 second intro — seeing is believing.

Join 3500+ happy customers

With an average score of 4.8, Spidergap is the top rated 360° Feedback solution on Capterra — an external reviews site run by Gartner.
“It was amazing. The Spidergap team were awesome in helping me work out any problems that I had. I was working outside of my normal comfort zone so their assistance was greatly appreciated. The assessment is out to the raters now, including me!”
Katie Gaier
Marin Clean Energy
“This is a fantastic tool! User friendly, nicely designed and customisable at will. We now offer Spidergap as a solution to a lot of our clients.”
Guillaume Gevrey
Principle Consultant
“Very user friendly interface with great customisation especially in design and reminder comms. Help desk are on hand and very effective (in my experience). The reports they generate are really interesting and detailed.”
James R.
Operations Consultant
Capterra review
“On the demo, Ryan did a great job of showing me the system, answering all of my questions and customizing it to my needs. So excited!”
Kathleen Sullivan
“I love the simplicity of the system with the ability to create bespoke reports which are presented well and easy to interpret.”
Wendy N.
“Support is quick and the team always helpful when needed. Would fully recommend this product.”
Amy Whitty
New Look
“You've thought of everything we needed to do this right. The tool is easy to use and flexible. The support staff are exceptionally helpful and quick to respond!”
Lorri C.
Corporate Training
“With this report, I can actually say, hand-on-my-heart, that these are the learning priorities of these individuals. Now, that's powerful.”
Phillip Allen
L&D Consultant
“The product itself is highly customizable and easy to use. The team exceeds expectations at every turn. They monitor your project and reach out to check in at all the important milestones.”
Erica H.
Learning Facilitator
Capterra review
“Incredible customer support - responsive, consistently goes the extra mile, friendly, and ALWAYS happy to help. I've never felt like a bother and have been blown away by the experience.”
Katie C.
HR Generalist
“I selected Spidergap for its ease of use and flexibility. The feedback from those who completed the assessments has been very positive, particularly regarding the simplicity and visual presentation of the reporting. Based on my experience, I would happily recommend Spidergap.”
Emily Ritchey
VP of Human Resources
“The only limits are your own imagination. They provide tools and resources to help guide you in the right direction and determine how to convert the data collected into actionable steps.”
Carol Ann F.
HR Business Partner
Capterra review
“I chose Spidergap because the reports and results are professional, easy to understand and customizable. I ended up getting so much more than I anticipated. The service I got from the team was exceptional.”
Janet F.
Org Development Consultant
“I've never had a company provide better customer service, be so professional, kind, and just all around helpful and knowledgeable. I had a great experience with Spidergap. I highly recommend it and I'm very likely to use it again.”
Antonette A.
“I really loved how easy SpiderGap was to use as well as the level of support that you receive. We had people checking in on us regularly and were always there to help us! 10/10”
Kirsten B.
HR Generalist
“Very easy to set up and administer, excellent online step by step guidance plus access to real people if you need help. A great standard set up but quick and easy if you want to customise any part of it.”
Peter B.
Operations Director
Capterra review
“The support from Spidergap throughout our project has been amazing, they're always quick to respond to even the littlest of questions and it seems there is always a solution.”
Susan Rochester
Balance at Work
“The support we've received has been fantastic - the team are always looking to improve the tool, and were happy to give feedback on our project which was really useful.”
Adrian Willmott
“So customisable, interactive, convenient, clear, smart and digestible. All our clients are very impressed by the platform and quality of the reports. Employees like using the platform and as an administrator/facilitator, the set up is simple, intuitive and considered.”
Georgia R.
HR Consulting Partner
“This was an extremely positive experience. The training, customer service, onboarding, coaching…the instrument and the process was excellent. The team accommodated our needs - as a business coach I will definitely use SpiderGap again and highly recommend it to others!”
Verified customer
Business Consultant

Schedule your demo

Find out if Spidergap is a good fit for your organization in just 10 minutes. If not, we’ll recommend an alternative.