Feedback that's easy to use
The secret to 360° Feedback success? Feedback reports that are easy to understand and use.
Customized to fit your organization
Use our best practice templates or customize the questionnaire and workflow to meet your needs.
A measurable ROI
Using our impact survey, you can demonstrate the return-on-investment (ROI) to your team.
“It was amazing. The Spidergap team were awesome in helping me work out any problems that I had. I was working outside of my normal comfort zone so their assistance was greatly appreciated. The assessment is out to the raters now, including me!”
“This is a fantastic tool! User friendly, nicely designed and customisable at will. We now offer Spidergap as a solution to a lot of our clients.”
“Very user friendly interface with great customisation especially in design and reminder comms. Help desk are on hand and very effective (in my experience). The reports they generate are really interesting and detailed.”
“On the demo, Ryan did a great job of showing me the system, answering all of my questions and customizing it to my needs. So excited!”
“I love the simplicity of the system with the ability to create bespoke reports which are presented well and easy to interpret.”
“Support is quick and the team always helpful when needed. Would fully recommend this product.”
“You've thought of everything we needed to do this right. The tool is easy to use and flexible. The support staff are exceptionally helpful and quick to respond!”
“With this report, I can actually say, hand-on-my-heart, that these are the learning priorities of these individuals. Now, that's powerful.”
“The product itself is highly customizable and easy to use. The team exceeds expectations at every turn. They monitor your project and reach out to check in at all the important milestones.”
“Incredible customer support - responsive, consistently goes the extra mile, friendly, and ALWAYS happy to help. I've never felt like a bother and have been blown away by the experience.”
“I selected Spidergap for its ease of use and flexibility. The feedback from those who completed the assessments has been very positive, particularly regarding the simplicity and visual presentation of the reporting. Based on my experience, I would happily recommend Spidergap.”
“The only limits are your own imagination. They provide tools and resources to help guide you in the right direction and determine how to convert the data collected into actionable steps.”
“I chose Spidergap because the reports and results are professional, easy to understand and customizable. I ended up getting so much more than I anticipated. The service I got from the team was exceptional.”
“I've never had a company provide better customer service, be so professional, kind, and just all around helpful and knowledgeable. I had a great experience with Spidergap. I highly recommend it and I'm very likely to use it again.”
“I really loved how easy SpiderGap was to use as well as the level of support that you receive. We had people checking in on us regularly and were always there to help us! 10/10”
“Very easy to set up and administer, excellent online step by step guidance plus access to real people if you need help. A great standard set up but quick and easy if you want to customise any part of it.”
“The support from Spidergap throughout our project has been amazing, they're always quick to respond to even the littlest of questions and it seems there is always a solution.”
“The support we've received has been fantastic - the team are always looking to improve the tool, and were happy to give feedback on our project which was really useful.”
“So customisable, interactive, convenient, clear, smart and digestible. All our clients are very impressed by the platform and quality of the reports. Employees like using the platform and as an administrator/facilitator, the set up is simple, intuitive and considered.”
“This was an extremely positive experience. The training, customer service, onboarding, coaching…the instrument and the process was excellent. The team accommodated our needs - as a business coach I will definitely use SpiderGap again and highly recommend it to others!”