Balance at Work

Services: How we support 360° Feedback

At Balance at Work, we want to help you make work a joy for your employees and you! We specialize in leadership development, talent management and career coaching, and use Spidergap as one of our tools to help employees focus their development and achieve more.


  • We support customers across Australia, Pacific and Oceania
  • We are happy to work remotely
  • Our office is in Sydney, Australia  Map
  • We speak
    • English

Our people

Susan Rochester, Balance at Work

Susan Rochester

Susan Rochester is the managing director of Balance at Work. Susan has over 30 years’ experience across a range of industries, a Master of Human Resource Management degree and expert accreditation in Harrison Assessments.

Paula Ford, Balance at Work

Paula Ford

Paula is a consultant specialising in human resource management and organisational development. Paula brings her wide experience and practical approach to provide you with the best possible service on all consulting projects we undertake.


Clients are asked to submit feedback at the end of projects. Reviews are submitted directly to Spidergap.

Their flexibility and responsiveness to our needs have seen the entire 360 approach being a complete success

Susan and Harriet are the ideal external partners for us as they completely get what we as an organisation are trying to achieve in the People and Culture space. Their flexibility and responsiveness to our needs have seen the entire 360 approach being a complete success. The online tool worked well and the follow-up coaching sessions that we have deployed have been game changers for our business. The buzz in the organisation is outstanding. Love it! Thanks again for being such great support crew on this key project.

Chris Bulmer, National L&D manager at ISS Facility Services

The 360 outcome was excellent

I think the 360 outcome was excellent. Thanks for the assistance and getting such a good participation rate. The final report format was excellent. Overall, I was delighted with the smooth process and report outcomes.

Steve Champion, Managing director at ER Strategies

Contact us

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