How does the reply-to address work?

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Categories: Design & set-up: FAQs

On your Email Templates page, you can customize who emails are sent from:

With the settings above:

  • The name of the email sender will be shown as Paddy Mann
  • The email address of the sender will be app@spidergap.com. Using an @spidergap.com email address is needed to help avoid spam filters and to make it easy to whitelist our email servers.
  • When a participant clicks to reply to the email, the reply will go to paddy@spidergap.com rather than app@spidergap.com